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Privacy Policy

Last Updated: August 28, 2026

Introduction

True Blue Facility Services Ltd. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you agree to the terms of this policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and any other information you voluntarily provide when submitting a contact form, requesting a quote, or applying for a job.
  • Property Service Information: Details about your property or service needs that you provide to help us prepare estimates or service plans.
  • Automatically Collected Information: IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies when you visit our site.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide requested quotes or services
  • Communicate with you about your service agreements
  • Improve our website and services
  • Send occasional updates or promotional communications (you may opt out at any time)
  • Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies, though this may affect certain website functionality.

Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in operating our business (e.g., scheduling software, payment processors)
  • Legal authorities, if required by law or to protect our rights

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for certain uses of your data

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Children's Privacy

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

True Blue Facility Services Ltd.
Greater Vancouver, BC